Frequently asked questions

the installation process


  1. Remove all existing earth, grass and root base down to a required depth using the turf–cutter. (We will remove all waste from site).
  2. Supply and fit heavy duty geo-textile to act as a weed membrane.
  3. Prepare consolidated aggregate base using specialist material.
  4. Level and compact aggregate with the wacker plate.
  5. Supply and fit grass of your choice.
  6. Apply sand infill (subject to size) using a specialist drop spreader.
  7. Final brushing of entire area using our specialist equipment.
  8. Clean and tidy up all surrounding areas ready for hand over and authorised sign off (Please note we will require a signature before the installation team leave site).




how long does artificial grass last ?


Our quality grass will last 10 years !!!




Can fake grass be used indoors?


Our grasses can be used indoors and there are a number of examples for doing so! Businesses often keep a roll handy to use as an artificial grass carpet, perfect for creating a welcome and relaxing environment at trade shows or for sprucing up an indoor bistro or breakout area. You could certainly use the grass as an alternative to traditional carpet,




Is artificial grass good for dogs?


Soft, dense and luxurious, Our artificial grass for dogs is completely safe and suitable as they love to roll around!




How can artificial grass help people get outdoors?


Artificial grass can make life much easier for people with different levels of ability and are artificially improving lifestyles of many people throughout the UK. Overgrown areas, and muddy patches quickly become difficult and dangerous to use, but everyone still wants a lovely garden to look out to. Artificial grass eliminates these problems, so people can get outside more easily and don’t need to struggle with a lot of maintenance for their lawn.




Can you lay artificial grass on concrete?


You can lay artificial grass on concrete, but you have to keep in mind that it does not provide the best surface for drainage compared to a full lawn installation with a drainage sub-base. This means that water is likely to take longer to drain away, or the grass takes longer to dry.




Do Art-Grass offer any other landscaping services?


Art Grass specialise in artificial lawn installations and this is our primary service available all year round. From October to the end of January we are able to offer additional Trulawn landscaping services to our customers in the form of fencing and patio installations. Art Grass fencing and patio are installation only services (meaning we do not stock any products for purchase) and some regional restrictions apply. These services can be requested separately or in combination with an artificial lawn. Our teams have a lot of experience in landscaping and groundwork, so if there is something you have in mind for your garden project it’s always a good idea to ask your surveyor if it is possible. If you’re interested in fencing or patio installation give us a call to arrange a quote.




What is artificial grass made of?


A common questions is “whats is Artificial grass made of” as many companies will be different to others. Art grass is made of durable plastic polymers polyethylene and polypropylene. Our grasses are made of either or a combination of these materials depending on the type of lawn you are interested in as each plastic has its own specific properties which make it right for a certain look. These are lightweight plastics that are extremely resistant to damage, which is why our lawns have a guarantee of at least 8 years. Some of our grasses including have a guarantee of 10 years. This also covers against fading from sunlight. If you are thinking of installing artificial grass yourself we would recommend having someone help you, as even though it is made of lightweight materials, an entire roll can be heavy to handle on your own.




What makes Art Grass different?


he key factors that differentiate Artificial Grass are: We pride ourselves on the quality of our installation. Only the best tools and materials are used to ensure the smoothest installation possible. This includes the use of a stable, free draining sub-base comprising of between 40-60mm Type 1 aggregate and 15-25mm grano dust levelled off and the covering of a weed membrane to keep your lawn level and weed-free. At the end of an installation you will find that there is waste left over from the removal of the existing lawn and the laying of the artificial lawn. Other companies will leave these materials for you to dispose of, at Art Grass we always remove all of the waste. This way you are not surprised by any mess you have to clean up and are left with a tidy garden for immediate enjoyment. Art-Grass have been installing fake grass for many years and as such have an in-depth knowledge and passion for our product. By choosing Art Grass you are guaranteed a quality installation by a trained and experienced team.




What kind of base do you use to install Artificial Grass


One of the main reasons to buy artificial grass is to save yourself from muddy messes. Art Grass always lay an aggregate sub-base when installing to ensure easy and free draining. After the existing lawn is removed to a depth of between 60mm and 80mm, a stabilisation geo-textile is laid to prevent any materials migrating into the ground. A sub-base consisting of type 1 limestone is then installed to a depth of between 40mm and 60mm. Limestone is a porous type of aggregate, which allows for reliable drainage. Then a layer of grano dust is installed to a depth of between 15mm and 25mm. Both of these layers are compacted individually and smoothed off at an even and consistent level ensuring a stable draining base for years to come.




Can artificial grass be laid on a playground?


Artificial grass can be laid on almost any surface that is flat, and in good condition. We provide soft, child-friendly Artificial Grass playground surface. If you would like to convert an area of hard playground with artificial grass without taking up the existing surface, then we can provide a lay only solution. In these cases artificial grass is often installed with a shock pad layer underneath. This provides a softer feel underfoot which is closer to the feel of natural earth. We can also provide Rubber Edging around the perimeter of the grass to reduce trip hazards from crossing from one surface to another.